/*
Theme Name:    Webbiverse Support
Theme URI:     https://webbiverse.com
Author:        Webbiverse
Author URI:    https://webbiverse.com
Description:   Support portal theme for support.webbiverse.com — ticket submission, knowledge base, user ticket history, branded help center.
Version:       1.0.3
License:       GPL-2.0-or-later
License URI:   https://www.gnu.org/licenses/gpl-2.0.html
Text Domain:   webbiverse-support-theme
Requires at least: 6.0
Tested up to:  6.8
Requires PHP:  7.4
*/

/* ── Token Bridge — core tokens from island-core ──────────────── */
:root {
	--wbv-muted:       var(--wbv-text-muted);
	--wbv-gradient:    linear-gradient(135deg, var(--wbv-surface) 0%, var(--wbv-bg) 100%);
}

/* ── Reset & Base ─────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; }

html {
	font-size: 16px;
	scroll-behavior: smooth;
}

body {
	margin: 0;
	padding: 0;
	background: var(--wbv-bg);
	color: var(--wbv-text);
	font-family: var(--wbv-font);
	line-height: 1.6;
	min-height: 100vh;
	display: flex;
	flex-direction: column;
}

a { color: var(--wbv-accent); text-decoration: none; transition: opacity 0.15s; }
a:hover { opacity: 0.85; }

/* ── Layout ───────────────────────────────────────────────── */
.wbv-container {
	width: 100%;
	max-width: 960px;
	margin: 0 auto;
	padding: 0 20px;
}

.wbv-page {
	flex: 1;
	padding: 40px 0 60px;
}

/* ── Cards ────────────────────────────────────────────────── */
.wbv-card {
	background: var(--wbv-surface);
	border: 1px solid var(--wbv-border);
	border-radius: var(--wbv-radius);
	padding: 24px;
	margin-bottom: 20px;
}

.wbv-card-header {
	display: flex;
	justify-content: space-between;
	align-items: center;
	margin-bottom: 16px;
}

/* ── Forms ────────────────────────────────────────────────── */
.wbv-form-group {
	margin-bottom: 20px;
}

.wbv-form-group label {
	display: block;
	margin-bottom: 6px;
	font-size: 14px;
	font-weight: 600;
	color: var(--wbv-muted);
}

.wbv-input,
.wbv-textarea,
.wbv-select {
	width: 100%;
	padding: 10px 14px;
	background: rgba(255,255,255,0.05);
	border: 1px solid var(--wbv-border);
	border-radius: var(--wbv-radius-sm);
	color: var(--wbv-text);
	font-family: var(--wbv-font);
	font-size: 15px;
	transition: border-color 0.15s;
}

.wbv-input:focus,
.wbv-textarea:focus,
.wbv-select:focus {
	outline: none;
	border-color: var(--wbv-accent);
	box-shadow: 0 0 0 3px var(--wbv-accent-glow);
}

.wbv-textarea { min-height: 120px; resize: vertical; }
.wbv-select { cursor: pointer; }

/* ── Buttons ──────────────────────────────────────────────── */
.wbv-btn {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	padding: 10px 20px;
	border: none;
	border-radius: var(--wbv-radius-sm);
	font-family: var(--wbv-font);
	font-size: 14px;
	font-weight: 600;
	cursor: pointer;
	transition: opacity 0.15s, transform 0.1s;
}

.wbv-btn:active { transform: scale(0.97); }

.wbv-btn-primary {
	background: var(--wbv-accent);
	color: #fff;
}

.wbv-btn-secondary {
	background: rgba(255,255,255,0.08);
	color: var(--wbv-text);
	border: 1px solid var(--wbv-border);
}

.wbv-btn:disabled {
	opacity: 0.5;
	cursor: not-allowed;
}

/* ── Badges ───────────────────────────────────────────────── */
.wbv-badge {
	display: inline-block;
	padding: 3px 10px;
	border-radius: 999px;
	font-size: 11px;
	font-weight: 700;
	letter-spacing: 0.04em;
	text-transform: uppercase;
}

.wbv-badge-new      { background: #3b82f6; color: #fff; }
.wbv-badge-open     { background: #f59e0b; color: #000; }
.wbv-badge-progress { background: #8b5cf6; color: #fff; }
.wbv-badge-waiting  { background: #6b7280; color: #fff; }
.wbv-badge-resolved { background: #22c55e; color: #fff; }
.wbv-badge-closed   { background: #374151; color: #9ca3af; }

.wbv-badge-low    { background: #6b7280; color: #fff; }
.wbv-badge-normal { background: #3b82f6; color: #fff; }
.wbv-badge-high   { background: #f59e0b; color: #000; }
.wbv-badge-urgent { background: #ef4444; color: #fff; }

/* ── Ticket Thread ────────────────────────────────────────── */
.wbv-thread {
	display: flex;
	flex-direction: column;
	gap: 16px;
}

.wbv-message {
	padding: 16px;
	border-radius: var(--wbv-radius);
	max-width: 80%;
}

.wbv-message-submitter {
	background: rgba(59, 130, 246, 0.1);
	border: 1px solid rgba(59, 130, 246, 0.2);
	align-self: flex-start;
}

.wbv-message-agent {
	background: rgba(230, 86, 22, 0.1);
	border: 1px solid rgba(230, 86, 22, 0.2);
	align-self: flex-end;
}

.wbv-message-system {
	background: rgba(107, 114, 128, 0.1);
	border: 1px solid rgba(107, 114, 128, 0.2);
	align-self: center;
	max-width: 60%;
	text-align: center;
	font-size: 13px;
	color: var(--wbv-muted);
}

.wbv-message-header {
	display: flex;
	justify-content: space-between;
	margin-bottom: 8px;
	font-size: 13px;
	color: var(--wbv-muted);
}

.wbv-message-sender { font-weight: 600; color: var(--wbv-text); }

/* ── KB Articles ──────────────────────────────────────────── */
.wbv-kb-grid {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
	gap: 20px;
}

.wbv-kb-card {
	background: var(--wbv-surface);
	border: 1px solid var(--wbv-border);
	border-radius: var(--wbv-radius);
	padding: 20px;
	transition: border-color 0.15s;
}

.wbv-kb-card:hover { border-color: var(--wbv-accent); }

.wbv-kb-card h3 {
	margin: 0 0 8px;
	font-size: 16px;
}

.wbv-kb-card p {
	margin: 0;
	font-size: 14px;
	color: var(--wbv-muted);
	display: -webkit-box;
	-webkit-line-clamp: 3;
	-webkit-box-orient: vertical;
	overflow: hidden;
}

/* ── Search ───────────────────────────────────────────────── */
.wbv-search-box {
	position: relative;
	margin-bottom: 30px;
}

.wbv-search-box input {
	width: 100%;
	padding: 14px 20px 14px 48px;
	background: var(--wbv-surface);
	border: 1px solid var(--wbv-border);
	border-radius: var(--wbv-radius);
	color: var(--wbv-text);
	font-size: 16px;
}

.wbv-search-box input:focus {
	outline: none;
	border-color: var(--wbv-accent);
	box-shadow: 0 0 0 3px var(--wbv-accent-glow);
}

/* ── Hero ─────────────────────────────────────────────────── */
.wbv-hero {
	text-align: center;
	padding: 60px 20px 40px;
}

.wbv-hero h1 {
	font-size: 36px;
	margin: 0 0 12px;
	background: linear-gradient(135deg, var(--wbv-text), var(--wbv-accent));
	-webkit-background-clip: text;
	-webkit-text-fill-color: transparent;
}

.wbv-hero p {
	font-size: 18px;
	color: var(--wbv-muted);
	margin: 0 0 30px;
}

/* ── Responsive ───────────────────────────────────────────── */
@media (max-width: 768px) {
	.wbv-hero h1 { font-size: 28px; }
	.wbv-message { max-width: 95%; }
	.wbv-kb-grid { grid-template-columns: 1fr; }
}

/* ── Loading / Spinner ────────────────────────────────────── */
.wbv-loading {
	text-align: center;
	padding: 40px 0;
}

.wbv-spinner {
	width: 36px;
	height: 36px;
	border: 3px solid rgba(255,255,255,0.1);
	border-top-color: var(--wbv-accent);
	border-radius: 50%;
	animation: wbv-spin 0.65s linear infinite;
	margin: 0 auto;
}

@keyframes wbv-spin {
	to { transform: rotate(360deg); }
}

/* ── Back Link ────────────────────────────────────────────── */
.wbv-back-link {
	display: inline-flex;
	align-items: center;
	gap: 4px;
	color: var(--wbv-muted);
	font-size: 14px;
	margin-bottom: 8px;
	transition: color 0.15s;
}
.wbv-back-link:hover { color: var(--wbv-accent); opacity: 1; }

/* ── Ticket Card Hover ────────────────────────────────────── */
.wbv-ticket-card { transition: border-color 0.15s; }
.wbv-ticket-card:hover { border-color: var(--wbv-accent); }

/* ── Star Rating Buttons ──────────────────────────────────── */
.wbv-star-btn {
	background: none;
	border: none;
	cursor: pointer;
	padding: 4px;
	transition: transform 0.1s;
}
.wbv-star-btn:hover { transform: scale(1.2); }